Tri-County Ace - Salem, South Carolina

Introduction

Nestled at 15740 N US-11 Building #4, Salem, SC 29676, United States, Tri-County Ace is a beacon for home improvement enthusiasts and professionals alike. This expansive hardware store, part of the renowned Ace Hardware cooperative, offers a comprehensive range of products and services tailored to cater to every home improvement need.

With a strong commitment to customer satisfaction and community involvement, Tri-County Ace has been serving the Salem area since its establishment. The store's extensive inventory, coupled with its expert staff and exceptional customer service, has earned it a reputation as a go-to destination for all things home improvement.

Main Services

• Hardware and Tools: Tri-County Ace boasts an extensive selection of high-quality hardware and tools from leading brands. From hand tools and power tools to hardware accessories and fasteners, the store caters to both DIY enthusiasts and professional contractors.
• Home Improvement: The store offers a wide array of products for various home improvement projects. Whether you're undertaking a kitchen remodel, bathroom upgrade, or home renovation, Tri-County Ace has the materials and supplies you need, including lumber, drywall, insulation, and more.
• Paint and Supplies: Tri-County Ace's paint department features a vast assortment of paints, stains, and sealers from top brands like Benjamin Moore, Valspar, and Clark+Kensington. Additionally, the store offers paint supplies, including brushes, rollers, tape, and drop cloths.
• Outdoor Living and Garden: Transform your outdoor space with Tri-County Ace's selection of outdoor furniture, grills, and smokers. The store also carries a range of outdoor power equipment, such as lawn mowers, string trimmers, and chain saws, to help maintain your lawn and garden.
• Services: Apart from retail sales, Tri-County Ace offers several on-site services to ensure your home improvement project runs smoothly. These include Ace Rental Services for equipment rentals, Ace Hardware Repair Service for tool repair, and the Ace Rewards program for earning and redeeming points on purchases.

Location and Access

Tri-County Ace is conveniently located just off US Highway 11, making it easily accessible from surrounding areas. The store is situated in a commercial park, with ample parking space available for customers. The parking lot is wheelchair-accessible, ensuring that the store is convenient for all shoppers.

For those using public transportation, the store is located near several bus stops served by the Greenville Transit System. Additionally, the store offers in-store pick-up for online orders, providing customers with an alternative way to shop.

Featured Characteristics

• Wide Selection: Tri-County Ace carries a broad range of products from numerous brands, ensuring that customers can find exactly what they need for their projects.
• Expert Staff: The store's team comprises knowledgeable and experienced associates who are always ready to provide helpful advice and guidance on products and home improvement techniques.
• Seasonal Decor: Each year, Tri-County Ace transforms its space to showcase seasonal decor, including Halloween and holiday decorations, allowing customers to create festive and inviting environments.
• Community Involvement: As a locally-owned Ace Hardware store, Tri-County Ace is deeply committed to supporting its community. The store regularly participates in local events, sponsorships, and fundraisers to give back to the Salem area.

Practical Information

• Address: 15740 N US-11 Building #4, Salem, SC 29676, United States
• Phone: 864-719-0117
• Website: acehardware.com
• Operating Hours: Monday-Saturday, 7:00 AM - 8:00 PM; Sunday, 8:00 AM - 7:00 PM
• Payment Methods: Cash, Credit Cards (Visa, MasterCard, American Express, Discover), Debit Cards, NFC Mobile Payments
• Accessibility: Wheelchair-accessible entrance and parking, on-site services, and quick visit options for convenient shopping

Positive Aspects from Reviews

With an average rating of 4.8/5 from 9 reviews on Google My Business, Tri-County Ace has consistently impressed its customers. Some of the positive aspects highlighted in the reviews include:

• Excellent customer service and knowledgeable staff
• Wide selection of products and competitive pricing
• Convenient location and easy access
• Clean and well-organized store layout
• Support for local community initiatives

One customer praised the store by saying, "The staff is always friendly and helpful, and they have everything I need for my home improvement projects. I highly recommend Tri-County Ace!" Another customer commended the store's community involvement, noting, "It's great to see a local business giving back to the community. I'm proud to support Tri-County Ace."

In conclusion, Tri-County Ace is more than just a hardware store. It is a testament to the power of community involvement and exceptional customer service. With its extensive product offerings, knowledgeable staff, and commitment to customer satisfaction, Tri-County Ace has become an integral part of the Salem community and a go-to destination for all home improvement needs.

👍 Reviews of Tri-County Ace

Evelyn H.

5/5

I've excitedly awaited the opening of this store, fingers crossed that it would be an actual HARDWARE store and NOT a gift shop with hardware as a sideline, as it looks rather small from the street. But THEY HAVE HARDWARE, LOTS AND LOTS OF HARDWARE! I know a little about hardware, I'm an actual afficionado lol. (My lifetime favorite hobby is browsing through old hardware stores which, sadly, have almost disappeared.)I've worked at a very successful Ace store, a very positive experience all around. I saw what made them successful. Ive also worked at a Lowe's and Lowe's is successful in spite of itself. Ace stores didn't do installs at the time, as Lowe's and Home do, but i see Ace has recently added that service. But there's a difference between Ace and the big outfits and it's an important difference to customers. Lowe's installs were done by outside contractors when I worked there and I saw nothing but disaster with the plumbing installs. The GOOD plumbing companies, plumbers I knew personally, were not even interested in being involved with Lowe's. Could be the same way here locally, I can't say. But the contractor installing for them at the time at that location was sub par, I often inspected his plumbing work after customer complaints. I couldn't and wouldnt sell an install to a customer knowing it would be sub par work I wouldnt allow at my own home. Lowe's lacked the level of control necessary to make the installs successful, because there was that wild card I don't know how they do it now as I steer clear. But I see Ace has their OWN employees doing their installs! I think this is such a BRILLIANT idea! A WIN FOR ALL! So simple, so BRILLIANT an idea that I would like to shake the hand of the person who made this decision. The control Ace will have over installs by eliminating that middleman should result in much better results for the CUSTOMER and Ace and it's employees. If handled correctly, i predict great success for the install program, I wish them well with it just as I do smaller businesses.

The overall prices seem better than I expected, but I was mostly scanning ALL inventory. Scanning in amazement too, as I have never seen such an efficient use of floor space in ANY store!( It's a quirk of mine to take note of this detail in every store i enter) I am NO fan of end caps for several Items I've recently purchased elsewhere did catch my eye and so much lower on a couple that I had to fact check myself later on my previous purchases. I had expected bigger markups on skimpy hardware I didn't need and too much pretty stuff because of this store's proxmity to gated lake.I have seldom been so happy to be so wrong! I am one happy plumber! Salem now has its own HARDWARE store, and it's a DESTINATION, (instead of desperation) HARDWARE STORE for me. 2 MINUTE'S. AWAY!

Barry W.

5/5

Great selection and closer to my home than the Pickens location. The staff is friendly and helpful but it’s located behind the building facing Hwy 11. I am SO happy they are there on the north end of Keowee.

Anthony S.

5/5

Very friendly and knowledgeable staff!

Melinda S.

4/5

That was a unique place for a hardware store. Place was nice and the people there were friendly.

Jerry N.

5/5

Dennis D.

5/5

Peter G.

5/5

Terri B.

4/5