Sonoma Fit San Rafael - San Rafael, California

Adrian S.

This is by far the best gym in Marin County. Forget about the other entitled gyms, this gym has legit equipment and nice environment and zero attitude and extra fees like the other ones around… don’t think about it, this gym is legit to get a good workout in. Staff is friendly and really enjoyable to workout here. Well done!

Andrew A.

This gym pegs itself as a premium gym, but it is anything but. For $110 a month the facility and the services are severely lacking. In San Rafael, the locker rooms are filthy regularly, and I learned from a staff member that they are only cleaned once a week. Junk is on the floor, the wastebasket is almost always full, the floor tiles are dirty. In the men’s room for months, only one soap dispenser works (now none works!) and only one sink faucet works. This has been the case for several months. Often, there is no soap in the dispenser that does work. There are 20 lockers but almost all of them are locked even though not in use. I’ve notified the staff about this but nothing gets done to unlock them, so only a few of them are available to use. This is a gigantic inconvenience when the gym is full. It’s such a shame because with only a little effort the gym owners could show their clients that they care and that they are committed to quality.

Update a few months later: no changes have been made in the men’s bathroom/locker room. One of two faucets and soap dispensers still don’t work. Trash is almost always overflowing onto the floor. Lockers are falling apart. High school kids workout regularly without shirts sweating on the gym equipment. This place is going downhill really quickly.

Monica H.

I joined this gym when I was ready to resume workouts post-COVID because it was so close to home & they had a great introductory offer. It's a pretty straightforward, no-frills operation (which I liked) with 24-hour access (which is really convenient).
They definitely having staffing issues. Often it wasn't staffed during supposed staffed hours because they didn't have people available. This probably contributes to my main issue, which was that the place was not clean or well-maintained. An operation like this should have a DAILY checklist that includes basic housekeeping - floors should be swept, equipment wiped down & dusted, laundry done often enough to ensure there are towels available for clients, etc. It would be nice if the clients didn't throw their trash on the floor, but staff can't control that.
As a small business owner myself, I understand & truly empathize with staffing challenges, especially in Marin. When staff calls out, management & owners need to cover & ensure a quality client experience.
So I cancelled my membership back in October, & received a confirmation of cancellation. They keep charging me & I'm having difficulty getting refunds. They ACH your bank account, not a credit card, so it's not as easy as just filing a dispute. I have been able to block any future charges but am very frustrated by the length of time it's taking to get a refund.

Dennis D.

Edit: 4 to 5 stars, the staff is just too great to not recommend this place to everyone.

Great location, awesome staff. Amazing hours and good equipment.

Only one reason why it’s not 5 stars: Despite nearly everyone wearing headphones, they blast music so loud you can’t hear your own music while wearing noise isolating headphones - at full volume. Everyone in the gym is wearing headphones, because we want to hear our music, vs what you’re playing.

Otherwise, the place is perfect.

Lylah M.

Great gym very well maintained equipment I love it. it's 24 hours, got to meet Adam great guy it's great to see that the owner of a small business is so very involved in day do day activities working the front desk getting to know his members. Highly recommend.

Rob W.

Staff was very nice. Towel availability while staff was there was 50/50. Generally fine. That said, it took 6 emails and 3 phone calls to first try to freeze my account and then when that failed, quit. Frustrated enough to take the time to write this review.

Jean C. C.

I jc. Invited everyone to sonoma fitness in San Rafael. One of the best gym in town. Friendly staff, the owner is super cool. Very well taken care of. A lot of parking. I love this place. If you love to workout like me come enjoy Sofit. I guarantee you will be amazed. Don't miss out. Jc

Sylvain F.

God this place went downhill fast! Loved it when it opened but now the facilities already feel dirty and tired (broken mirrors, dirty bathrooms). The staff ranges from useless to displaying straight up inappropriate behavior. And of course to top it all off, it has that dreaded “impossible to cancel your membership” gym trap. When I finally cancelled my membership I received an email from corporate saying it was done and I was all good. Then they charged me again two months in a row. After dozens of attempts to try to cancel I had to call my bank and put a stop on the transaction. Six months later they are still trying to charge me and sending me emails about it. Don’t do ACH/direct deposit if you’re going to sign up there.