Rolex Boutique - J. Licht & Sons - Santa Clara, California

Shaked Ben Haim

My second Exceptional Experience at the Rolex Boutique J. Licht & Sons

I recently visited the boutique and had the pleasure of working with August. From start to finish, the experience was nothing short of exceptional. August’s professionalism, product knowledge, and attention to detail were truly impressive. He took the time to understand exactly what I was looking for, provided thoughtful recommendations, and ensured the entire process was seamless and enjoyable.

Not only did he make me feel valued as a client, but his passion for the Rolex brand was evident in every interaction. The boutique itself exudes luxury and sophistication, and August’s personalized service made the experience unforgettable.

If you’re in the market for a Rolex, I highly recommend visiting this boutique and asking for August—he truly goes above and beyond to deliver top-tier service.

Nikki Nguyen

I had an exceptional shopping experience from start to finish. Upon entering the store, I was greeted immediately by Yvette and Matias, and the wait time was minimal. Matias let me know right away that he would be assisting me, and I was able to find my dream watch almost instantly. After a pleasant conversation, I decided to make the purchase, and Bruce thoroughly explained the entire process—from determining my correct watch size, to processing the receipt, to wrapping the watch, and even providing a detailed tutorial on how to set and wind it. I never felt uncertain about any step of the process.

The service was top-notch, with Matias and Yvette going above and beyond by offering me water and ensuring I had everything I needed. I truly felt valued, especially since this watch wasn’t just a holiday gift to myself but also an early birthday gift. I deeply appreciate the care and attention I received during my visit, and I can’t wait to return to the store and show off my new Rolex!

Jubenal Berber

The wife and I went in to this Rolex boutique in Steven Creek, California just to see what they had for inventory and dream a little.
After about an hour and a half or so of speaking with Jacob Rolex sales person he surprise me with this beautiful watch and of course, I cannot say no the wife and I were static amazed on the hospitality, friendly service given to us as customers. What an amazing experience.
We are grateful to have experienced such a wonderful time at this world ex boutique. This will be number 3 in my collection thank you Jacob.

Quint & Breanne Barr

Had such an awesome experience! Was able to get my dream watch in less than two months. Every Sales Associate we talked to throughout the process was kind and super helpful. Roksana was my SA and went above and beyond for me, very communicative over text as well. Matias (another SA) was great, too! Will definitely be back to commemorate future milestones for me and my family. Thanks a million!

Otto Thornton-Silver

J. Licht & Sons are the only AD worth going to in the Bay. Everett was fantastic and made buying my first new Rolex an amazing experience that I will never forget. Everyone in the store was so friendly and enthusiastic. It really was a great experience.

Quanjing Chen

I want to buy a Datejust 36 for my husband’s birthday. But sadly, they don’t have any 36 size. Sales told me they have 41mm models, so I was not sure. But then, I see the two-tone blue Submariner. It looks so beautiful, with the blue dial and gold, so shiny and elegant! I feel this is perfect for my husband, so I decide to buy it.

The watch is amazing, very luxury but also sporty. The staff is very friendly, no pressure, and they help me a lot.

Di Zha

August is the man! He’s very professional and empathetic! I am able to get my wife our wedding gift 1 week ahead of our ceremony! Best Rolex experience ever

Justin Lu

I cannot recommend J. Licht & Sons and Yvette enough! After working with Yvette to find my dream Rolex watch, I am thrilled to say that the entire experience has been nothing short of exceptional. Yvette’s professionalism, patience, welcoming, and genuine care made the process enjoyable and stress-free!! She went above and beyond to ensure I got exactly what I wanted as my first-ever Rolex, and her friendly demeanor made her a friend of mine instantly! Received the call yesterday, and have finally received my dream watch today!! Definitely plan to continue working with Yvette and J. Licht & Sons as I search for my wife’s first ever Rolex as well!

If you’re looking for someone who truly cares about their clients and provides top-notch service, Yvette and J. Licht & Sons is who you should work with. Thank you for making this such a special and enjoyable experience!!