LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California

Address: 2970 Camino Diablo Suites 100 & 300, Walnut Creek, CA 94597.
Phone: 52821778.
Website: lifestance.com.
Specialties: Mental health clinic, Child psychiatrist, Counselor, Family counselor, Marriage or relationship counselor, Medical clinic, Mental health service, Psychiatrist, Psychologist, Psychotherapist.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, LGBTQ+ friendly, Transgender safespace, Appointment required, Appointments recommended, On-site parking.
Opinions: This company has 61 reviews on Google My Business.
Average opinion: 3.8/5.

Location of LifeStance Therapists & Psychiatrists Walnut Creek

Lifestance Therapists & Psychiatrists in Walnut Creek, located at Address: 2970 Camino Diablo Suites 100 & 300, Walnut Creek, CA 94597, is a renowned mental health clinic that offers a wide range of services. With a phone number: 52821778 and a user-friendly website: lifestance.com, they are easily accessible for anyone seeking help.

Their specialties include mental health services, medical clinic, psychiatrist, psychologist, psychotherapist, counselor, family counselor, and marriage or relationship counselor. This broad range of services ensures that they can cater to the unique needs of each patient. Moreover, they are known for their on-site services, making it convenient for patients to receive the care they need.

Lifestance Therapists & Psychiatrists in Walnut Creek is also wheelchair accessible with an accessible entrance, parking lot, and restroom, making it easy for everyone to access their facilities. They are a LGBTQ+ friendly and Transgender safe space, promoting inclusivity and acceptance for all.

This mental health clinic has received 61 reviews on Google My Business, with an average opinion of 3.8/5. This rating reflects their commitment to providing high-quality mental health services to their patients.

In addition, Lifestance Therapists & Psychiatrists in Walnut Creek recommends making an appointment before visiting. While appointments are not strictly required, they are recommended to ensure that patients receive the care they need promptly. They also offer on-site parking, making it easy for patients to park and access their facilities.

Overall, Lifestance Therapists & Psychiatrists in Walnut Creek is an excellent choice for anyone seeking mental health services. With their convenient location, broad range of services, and commitment to inclusivity and accessibility, they stand out as a top mental health clinic in the area.

If you're looking for a mental health clinic that caters to your unique needs, contact Lifestance Therapists & Psychiatrists in Walnut Creek today through their website: lifestance.com. Their team of experienced professionals is ready to help you on your journey towards better mental health.

Reviews of LifeStance Therapists & Psychiatrists Walnut Creek

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
Lily Parry
1/5

Horrible experience with customer service every single time I call. I have to waste 2 hours of my day every time. Had to wait 10 minutes on hold while they changed my email. Currently been waiting 30 minutes to be transfered to the billing department. Website is extremely finicky, said that I have only $50 in bills but customer service said it's $125 on their end. Also had to reset password to log back in my account because my account "didn't exist" randomly. Representatives sound very uninterested in my problems and are not very well trained considering that I've had horrible holding times. My psychiatrist has been out since March, haven't heard a word from her since. This company needs to prioritize customer service, as well as improving their website if they want to keep in business.

Edit: to add on, my provider gave me the wrong medication. I originally mistook the name of the medication and instead gave them my old medication name from 6 months prior that I no longer take. They should take more responsibility in insuring that my medication I request is in fact the correct one. This is serious liability.

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
leilani hunter
1/5

Inconvenient. The digital check in's start harassing you days before your appointment (causing undue pressure resulting in unnecessary stress) I'm supposed to do an in person appointment but every time I call I get placed on hold for so long my call just gets disconnected. The systems they put in place are framed as being easier on the patient while in reality they are reducing human interaction to offset labor costs. Since they don't want to pay enough people to answer their phones I'm thinking it's time to shop for a new provider.

My therapist is good. But that doesn't have anything to do with Lifestance.

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
Nathan Schweller
1/5

If I could give it 0 stars I would. Lifestance recently completely changed the check in procedure. It now takes 10 minutes to complete their survey information, which you have to do before every appointment. Then it sometimes gives you the link to join your session and sometimes doesn't. Even though it sends you 10 text and email reminders that you have an appointment. Just no direct method to sign in and start it. Absolutely terrible!

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
Angelica Garcia
5/5

Amber is the best therapist there is, hands down!! She has an incredible skill set gained from years of experience with patients with trauma, substance abuse, and mental illness of all sorts - and it shows! It was a miracle finding her and that she is now offering individual sessions.

Amber is empathetic, non-judgmental, and is truly invested in her patient’s recovery. This shows by her remembering every detail you’ve ever told her, validating experiences, and holding you accountable. I leave my sessions feeling heard, positive, and that I have useful tools for future stressors. I can’t say enough good things about her. Thank you, Amber!!

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
Ana Resnik
5/5

Dr. Fox has been extremely helpful in improving our marriage relationship. He clarifies the sticky points and helps us find a solution for better communication and understanding. I am very grateful to him!

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
melissa gardner
2/5

First appointment and after being kept waiting in the Virtual waiting room ,for 25 minutes ,I called to find out what was happening. The therapist had an emergency and had to leave. Nobody called, texted, or emailed me to cancel or reschedule my appointment! I have waited on this appointment for over 30 days just to be kept on hold for an appointment that was never going to happen! The worst this is that you have to give THEM a card in case YOU don’t cancel within 48 hours, they charge a cancellation fee. This is not a nail appointment. I really need help today. Disappointed, disgusted, and disrespected. Thanks for nothing but hopelessness

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
jourdan ferguson
4/5

Psychiatry staff has always been helpful and proactive. Positive experiences with the billing team, good outreach and communication.

LifeStance Therapists & Psychiatrists Walnut Creek - Walnut Creek, California
micah silverman
5/5

This is a model for what all mental health groups should be. I've literally never had an easier time making an appointment and seeing the bios of available doctors. I did it all from my computer in 5 minutes. I also happen to love my particular doctor, but even if I didn't it seems like it would be super easy to switch. Billing is also very easy.

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