Helms Motor Co Inc RAM - Lexington, Tennessee

Helms Motor Co Inc: A Trustworthy RAM Dealer in Lexington, TN

Nestled at 694 E Church St, Lexington, TN 38351, United States, Helms Motor Co Inc is a distinguished car dealership specializing in RAM vehicles. With a strong commitment to customer satisfaction, this family-owned business stands out in the automotive industry, offering a refreshing alternative to the typical dealership experience.

Specialties and Services

Car Dealer: Helms Motor Co Inc is dedicated to providing a wide range of RAM vehicles, from trucks to SUVs, catering to diverse customer needs. Their inventory includes popular models like the RAM 1500, RAM 2500, and RAM 3500, along with a selection of pre-owned vehicles.

• New vehicle sales
• Pre-owned vehicle sales
• Financing options
• Repair services
• Oil change services

Accessibility and Payment Options

Helms Motor Co Inc ensures that their facilities are accessible to all customers. They offer a wheelchair-accessible car park and a wheelchair-accessible entrance, making it easier for everyone to visit their dealership.

In terms of payment, they accept a variety of methods to accommodate their customers' preferences. These include:

• Credit cards
• Debit cards
• NFC mobile payments

Customer Reviews and Opinions

With 181 reviews on Google My Business, Helms Motor Co Inc maintains an average rating of 4.6/5, indicating high customer satisfaction. Customers frequently commend the dealership for its excellent customer service, fair trade values, and straightforward pricing. One satisfied customer noted, "Great Customer service. They treat people right. They have the lowest doc fees of any dealer I’ve seen in a decade. None of the typical dealership games."

Why Choose Helms Motor Co Inc

Helms Motor Co Inc differentiates itself from other dealerships by focusing on transparency, fairness, and exceptional customer service. Their commitment to providing the best deal upfront, along with their willingness to offer fair trade values, has earned them a reputation for honesty and integrity in the industry.

Moreover, as a family-owned business, Helms Motor Co Inc fosters a welcoming and personal atmosphere that sets it apart from larger corporate dealerships. This combination of professionalism and personal touch creates a unique and enjoyable car-buying experience for customers.

In conclusion, Helms Motor Co Inc is a reliable and customer-focused RAM dealership in Lexington, TN. With a wide range of services, accessible facilities, and a commitment to exceptional customer service, they provide an outstanding experience for anyone seeking a new or pre-owned RAM vehicle.

👍 Reviews of Helms Motor Co Inc RAM

Joe C.

5/5

Great Customer service. This family owned business was a welcome relief from the typical dealership experience. They treat people right. They have the lowest doc fees of any dealer I’ve seen in a Decade. They have a best deal upfront. They give their best trade value, which by the way is very fair, upfront. None of the typical dealership games. One can look at my previous reviews for other places And see I’m a fairly critical person. I cannot find one negative thing to say about this experience.

Shondra G.

5/5

I have bought 2 vehicles from Helms and have had a great experience each time. Clint went above and beyond for us and Mr. Helms gave us a great deal on our trade. I highly recommend them!

Jonathan M.

5/5

Excellent customer service from the day we purchased the vehicle, to years later getting service/repair work done on it. Todd, the service manager is very professional, friendly, and did a great job communicating with us and treated us fairly on the cost of repairs. We will definitely be back to purchase another vehicle from Helms when it is time.

Tina T.

5/5

Bought a vehicle from Helm's last month. Love the new vehicle and the staff was so great to work with. Easiest process when buying a vehicle I've ever experienced.

skip N.

5/5

We broke down on I-40 and we got towed to Helms Motor Company on a Friday afternoon. The folks at Helms did all they could for us. They arranged to have our Travel Trailer towed to Parkers Crossroads RV park and supplied us the use of a car while we waited for parts and repairs. Bad batteries and a failed alternator. We waited till Wednesday morning for parts and the service department had us all fixed and ready to go by mid afternoon.
Thank you for fixing us up.
Highly recommended

Jarrod S.

5/5

I'd give these guys and gals 10 stars if it was an option. I didn't know anything about helms motor company. I was passing by and seen a truck I'd been looking for. I call and Mr Thomas answered. He was very patient and explained everything I wanted to know. He was more than happy to speak with my bank and give them any and everything they needed to know about the truck. I drove 2 hrs the next day to get my truck appraised. Mr. Steve helms came in the office and gave me an offer. Me personally. I thought it was a few thousand off. I gave my opinion and he did everything he could to accommodate me. We made a deal and he told me he could get me a better interest rate than my bank. And he did. These guys didn't hide anything from me. They worked with me and I had a great experience. Mr. John in finance took his time and explained everything to me. Again not hiding anything from me. By the way, all this was done after hours because of my work schedule. You can't and won't get a better place or people to by a vehicle. It was well worth the drive and my time to go buy a new truck here. I'd like to say thanks to the whole team for making a huge transaction enjoyable and easy. Special thanks to Mr Thomas, Mr Steve, and Mr John. I can't wait to buy my next truck from y'all. And I'd consider these fine gentlemen my friends.

Lars G.

5/5

I can’t say enough good things about the service department at Helms. Even though I drive quite a distance to get there, the experience makes every mile worthwhile.
From the moment I arrive, the friendly staff makes me feel welcomed and appreciated. They take the time to listen to my concerns and explain what needs to be done to my vehicle in a clear and understandable way. It’s refreshing to know that they truly value their customers and take pride in providing exceptional service.
One of the biggest highlights is their transparency. They give detailed estimates before any work begins, ensuring I’m fully informed about what to expect. There’s never any pressure to agree to unnecessary repairs, and they’re more than willing to answer any questions I have, which builds a sense of trust that is hard to find elsewhere.
The quality of service I receive is outstanding. Whether it’s routine maintenance or a more complex repair, I know that my vehicle is in good hands. They have skilled technicians who are knowledgeable and efficient, and I’ve consistently left satisfied with the work done. Plus, the turnaround time is impressive, allowing me to get back on the road without long waits.
The service department at Helms also goes above and beyond with follow-up communication. They check in after the service to ensure everything is running smoothly, showing they genuinely care about my satisfaction and the wellbeing of my vehicle.
Driving far to reach this dealership is a small price to pay for the level of care and dedication I receive. If you’re looking for a service department that values its customers and provides top-notch service, look no further than Helms. I wholeheartedly recommend them to anyone seeking excellent automotive care!

Don D. M.

5/5

We had our Jeep Liberty in for a major repair. Todd and Cody and the crew did an excellent job. They were very professional and the jeep is running well now. If we need repairs or service in the future we will be back. Thank-you all so much!