Eelco - Laredo, Texas

Eelco: A Comprehensive Overview of the Reliable Logistics Partner

Eelco, located at 15241 Fatima Dr, Laredo, TX 78045, is a reputable logistics company that has been providing top-notch services to its clients for years. With its commitment to transparency, world-class brokerage services, and exceptional customer care, Eelco has established itself as a trusted partner in the industry.

Main Services

• Trade Solutions: Eelco offers a wide range of trade solutions, including freight brokerage, cross dock services, LTL & FTL transportation services, and freight forwarding.
• Resources: The company provides access to a vast network of resources, including a community outreach program, white papers, and certifications.
• Community Outreach: Eelco's community outreach program aims to build strong relationships with local businesses and organizations, promoting economic growth and development.
• White Papers: The company publishes white papers on various topics related to logistics and supply chain management, providing valuable insights and expertise to its clients.
• Certifications: Eelco holds several certifications, demonstrating its commitment to adhering to industry standards and best practices.

Location and Access

Eelco's physical location at 15241 Fatima Dr, Laredo, TX 78045 makes it easily accessible to clients in the Laredo area. The company is wheelchair-accessible, ensuring that all clients can visit and conduct business with ease. The facility is also equipped with a wheelchair-accessible car park, providing ample parking for clients and their vehicles.

The company's location is situated in a convenient neighborhood, making it easily accessible by car or public transportation. The nearby proximity to major highways and interstates ensures that Eelco's services can be easily integrated into clients' existing supply chains.

Featured Characteristics

* Latino-owned business: Eelco is proud to be a Latino-owned company, demonstrating its commitment to diversity and inclusion in the industry.
* Language assistance: The company offers language assistance to ensure that all clients can communicate effectively, regardless of their language proficiency.
* Wheelchair-accessible car park and entrance: Eelco's facility is designed to be accessible to all clients, regardless of their mobility needs.

Practical Information

* Phone: 888-862-8657
* Website: uscustombroker.com
* Address: 15241 Fatima Dr, Laredo, TX 78045

Customer Reviews

Eelco has received an average rating of 3.4/5 on Google My Business, based on 74 reviews. Some of the positive aspects mentioned by customers include:

* The company's staff is friendly and helpful, with one reviewer stating, "The gate is opened on time 9am. Drivers should call to check in and get the door. They load very fast, but it takes time to get the door."
* Eelco's services are reliable and efficient, with one reviewer commenting, "They have a great system in place for getting shipments in and out quickly and efficiently."
* The company's communication is excellent, with one reviewer stating, "The staff is very responsive and communicative, keeping me informed of any updates or issues with my shipments."

Overall, Eelco's commitment to transparency, customer care, and exceptional service has earned it a reputation as a reliable and trustworthy logistics partner.

👍 Reviews of Eelco

Justin K.

4/5

The gate is opened on time 9am.
Drivers should call to check in and get the door.
They load very fast, but it takes time to get the door.

Matiullah A.

1/5

⭐️ 1 Star Review
This is the worst place for truck drivers to get loaded. I checked in at 1:13 p.m., and now it’s 4:30 p.m. and I’m still not loaded. I called once and they told me, “You’re next.” An hour later I called again to ask why I still hadn’t been called, and this time they said there were five drivers ahead of me. Very unprofessional and misleading. They waste drivers’ time and don’t respect appointments. Really bad experience.

Goldy C.

1/5

Hello drivers
It Took 3 hours to load
Please be prepared if you coming for pick up
No restroom either

Ashwinderjit S.

3/5

Staff is good loading on time but the restroom for driver is very dirty . Its 2nd time, When i was came first time i did complate regarding this. But i think they had no effect.

EZ L.

1/5

I’m on flat bad! Check in 3:00 pm now 5 and I still don’t get any idea do they going to load me to day or not still sitting in line! They don’t even know where my load.

Mani

5/5

Great place to get loaded come on your appointment time .sometime they will load you early I usually call them from the Truckstop .and get loaded in a hour park on the street to check in the loaders quick to work will load you fast .the only time you probably gotta wait if your trailer isn’t here from Mexico .

Javier R.

1/5

Came friday to get loaded. They said they couldnt because they needed an email to confirm from their “dispatch” now im back monday after i got paid for layover and came it at 9 am and there has been NO MOVEMENT at all. Ive tried calling back and no one answers the phone. Everyone working here is clueless. The employees here milk that hourly pay while we get paid only when the wheels move. How are they even in business

Mark W.

1/5

Check in is a pain in the a...ive had to wait over 8 hrs once with an appointment. Pick up here many times never had them keep an appointment time