COPA Soccer Training Center - Walnut Creek, California

Jonathan C.

I used to love COPA...

The service and training was always great, and I was a loyal customer for 10 months. Unfortunately, after a recent experience, I can confidently say I will never be returning.

The quality of service has drastically declined, and the way my issue was handled left me frustrated and disappointed. It’s incredibly disappointing when a place you once trusted and enjoyed visits such a low point. I had hoped for a resolution, but instead, it felt like my concerns were ignored.

I tried to cancel my membership due to lack of availability of Training and gameplays, and instead of making it easy, they gave me nothing but hassle. The process was unnecessarily complicated, and I had to jump through multiple hoops just to get my cancellation request through. To make matters worse, they continued to charge my card even after I thought the issue was resolved, and I never gave my consent for any further payments. It's extremely frustrating to deal with a company that clearly doesn't respect its customers or their rights.

I would strongly advise anyone considering this place to think twice before signing up long-term, as their customer service is awful and they will try to squeeze as much money out of you as they can, even when you’re trying to leave. If you plan on trying out Soccer training for your child do the month to month.

Salvatore C.

Came here for nephew's sporting event. Quite a distance from home in Arroyo Grande but facilities were clean, bathrooms in working order, and plenty of parking. And have a nice little juice and snack bar store on site.

Paul T.

Copa Sports Center is a cool spot for soccer training. It's super spacious and well-organized, making it easy to get into the groove. The staff seem great, and the place has some awesome tech for training. Loved the game-like section where you hit lit-up targets to score points – it's like playing a video game but with real soccer skills. They also track your stats and give feedback, which sounds pretty useful. Wish this place was closer; I'd definitely sign my kids up.

Teresa M.

They make it such a pain to sign up for classes. They make it mandatory to take an almost hour long class to “learn how to sign up for classes”, you can’t sign up for classes until you take this class which is only offered at 11am on weekdays. I signed up both my 3 and 5 year old, took the class and was only able to sign one up for a class until they cleared it up and would allow me to sign both up for classes. They also wanted a copy of my daughter’s birth certificate to prove that she is 5… which I have never have to do to sign my kids up for classes. They make you jump through so many hoops, it’s like they don’t want you to be a member.

Also, they offer classes for kids starting at 18 months old and there is not a single diaper changing station in any bathroom in that whole huge facility. My 3 year old had a poop accident and I had to change him on a bench in public.

They also have a bunch of teenagers working at the front desk, but if you ask them any questions they tell you to go on their website and submit a message. I don't know why they are there because they don't help with anything.

Brian E.

Really incredible facility! Our kids have come here for camp number of times and have really enjoyed the coaching as well as the facilities. It really brings in a lot of kids from around the Eastbay, which is great for our kids to meet others. The camps are very well run, and even though my daughter in particular is 12 and a little more advanced, she still finds the camp fun and challenging. The camps are a little on the pricey side, but well worth it because of the facilities included.

Natalia

I highly recommend Copa Soccer Training Center to all parents looking for a fantastic place for their kids to learn and enjoy soccer. The center offers a perfect blend of fun and technical skill development. What really stands out are the coaches – they’re not just trainers; they’re true motivators who inspire kids to reach their potential. The facility’s infrastructure is top-notch, providing a safe and professional environment for young athletes to thrive. It’s an incredible place for children to grow both in sport and in spirit

Kristin S.

My kid loves taking classes here, and has improved immensely. We try going 2-3 times a week.

morgan L.

The technology is impressive but the member services are terrible. They are much more interested in nickle and diming their members than providing actual service. They also will not let your child participate in advanced classes - no matter how advanced they are - until they take a in-house test that they restrict access to. So advanced players may be stuck attending multiple training sessions with kids who have never played before. The coaches are fine, by and large, but don't appear to be looking to develop rapport with the players. If you aren't looking to be put through the ringer by folks whose primary goal is to reach in your pocket, I'd check out Manchester City Development Program at what used to be the Bladium (now Sofive) in Alameda.