Birmingham Anxiety & Trauma Therapy - Vestavia Hills, Alabama

Julie Brasfield

First off this group should not tout itself as a trauma and anxiety group if my therapist was the best they had to offer for that. Several months of her nodding her head, saying she was sorry for what I’d been through and never starting the treatment she repeatedly mentioned. I think my decision to be done with her was the day she commented that I looked so put together all the time did I do that just for her. As a therapist one should know our outward appearance doesn’t determine how deeply we can hurt, feel unsafe etc. Just as I was deciding I’d had enough of nothing I get a bill where my insurance didn’t pay for $600 of treatment due to no referral. I was assured there was a referral by your office staff. This account is now in collections. I don’t have the means to pay it so good luck with that!

Katie Heacock

Great experience! This business is very customer service oriented, which is refreshing. The peaceful atmosphere and friendly demeanor of the staff greatly contributes to the therapeutic benefits offered here!

Red Peter Panda

First off I think the therapists are good. But because of the online portal system they use. I have had nothing but issues.
The technical issues in trying to use the portal are infuriating. The portal for me does not work on any currently updated web browser.

I didn't think it would be such a big deal because I could call the office. Until I needed to call in a day before to cancel an appointment due to being ill. The receptionist informed me that I need to contact via portal to let my therapist know and it's up to the therapist if they will charge a no show fee depending when they get the portal message. Which is completely different from being told, you need to cancel 24 hours before an appointment to avoid being charged a fee. Which I thought I could do calling in.

The portal system makes getting care way more difficult than it needs to be, especially when I am unable to use it due to technical issues. There is no technical support either.

Erin Isbell

I do not recommend this place to anyone! I went to them back in 2021 and never once received a non paid bill until 2023! They claimed they sent me three notices, I never received one. I have talked to two people about this bill and my insurance told me they requested medical records from the office twice now and never received a response which is why they haven’t paid. Both times I spoke to someone from this office they said they will look into it. They still have not looked into this issue and still have not sent medical records to my insurance when they have requested them. Don’t ever go to this place clearly they don’t know how to do their jobs!

Pat Walker

I was new to therapy and I did not take the time to look into best practices BEFORE starting therapy with Mary Alycia Stephens. A thousand dollars and 5 weeks later, I realized that things were really out-of-order with her. An online article titled, "What a Therapist Should Not Do: 23 Red Flags to Watch For", help me sort things out. At the end of my first session, Mary Stephens said that some people should NOT be therapist because they have not worked out their own issues. I did not realize that she was talking about herself until my 5th session. I would NOT recommend her, look elsewhere.

Michelle Brown

The five star rating isn’t sufficient for Angelica Bellman, she deserves 10 stars. She was able to reach our child in ways we couldn’t. Because of Angelica, our child knows their worth & understands they are worthy of happiness. We have referred other families to BATT & will always be grateful for our child’s happiness.

Tracy Ann Martin

We came to BATT in the middle of some very rough times. Not only was her therapist, Angelica, good for my girl but she has she been a huge help for me too. We are super thankful that we found them.

Michelle Watts

Very thankful for Rachel Lawley. She is incredible! It was extremely easy for my shy son to open up to her. She never made him feel judged and quickly became someone he trusted to talk to.