East Bay Physical Therapy - Richmond, California

East Bay Physical Therapy, located at Address: 3571 San Pablo Dam Rd, Richmond, CA 94803, is a medical clinic that specializes in physical therapy. With a rating of 3.1/5 from 15 reviews on Google My Business, this physical therapy center has established a presence in the community.

When visiting East Bay Physical Therapy, there are several features to take note of, including a wheelchair accessible entrance, parking lot, restroom, and seating. These accommodations make the clinic accessible to all patients, regardless of their mobility needs. Additionally, the clinic has a restroom on-site and offers free parking in their lot.

Appointments are required at East Bay Physical Therapy, and it is recommended that patients schedule their appointments in advance. This policy ensures that each patient receives the necessary time and attention from the physical therapists on staff.

The physical therapists at East Bay Physical Therapy are experienced and knowledgeable in their field. They work closely with each patient to develop a personalized treatment plan that addresses their specific needs and goals. The clinic offers a range of services, including manual therapy, exercise prescription, and patient education.

In addition to their physical therapy services, East Bay Physical Therapy also offers telehealth appointments. This option allows patients to receive the same high-quality care from the comfort of their own homes.

Overall, East Bay Physical Therapy is a reliable and reputable physical therapy clinic. Their experienced staff, accessible location, and personalized treatment plans make them an excellent choice for anyone in need of physical therapy services. If you are looking for a physical therapist in the Richmond, CA area, consider contacting East Bay Physical Therapy through their website to schedule an appointment.

Reviews of East Bay Physical Therapy

Sylvia Johnson

3/5

I only went for a water aerobics. I was expecting anaerobic water class. But what I found is that everyone is on their own in the heated pool. One of the male employees came into the pool room and showed me a few exercises, when the exercise was over he left me and put the list down in an area where I could get it later. We never did all of the things that were on the list. I never saw the guy again. No one teaches this class one is on their own. Moreover,there is a monitor inside of the therapy room.

Mary Horton

1/5

I was referred to East Bay physical therapy two to three times
The man at the front desk could not find my faced referral
I went to another p.t.firm
The man at the front desk said %
You gotta do what you gotta do"
And was unapologetic
I called back to complain to Dave but they did not know how ro transfer the call

Judy Del Rosario

1/5

I called and spoke with Cynthia who was so defensive and so rude she hang up on me when I insist on speaking with the owner David. I'm trying to understand the process on follow up authorization and there's a huge disconnect between PT facility, Treating doctor and Patient. David called back after I left him a vm but nothing really has change except him telling me that all PT facilities just don't bother to follow up with patient or treating doctor for the approval of additional treatments. No one will bridge the gap, not even in the name of good customer service. I hope I can find a PT facility that really cares about the wellness of their patient and be updating patient of the status of the authorization for additional treatments.

Stephanie Fox

1/5

After receiving therapy for months, I was told that united health would not pay, and my therapy was terminated. Now I can't get therapy and neither united health or east bay physical therapy are helping me. Now
they are pointing fingers at each other ,meanwhile I am not getting the therapy that was prescribed

sheri stith

3/5

130pm appt. Arrived 120pm. Still waiting at 230p. I AM OUT. It was a misunderstanding... I didn't understand we were waiting for my referral. NEW APPT SCHEDULED

t d l r

5/5

Awesome service. To reply to the previous review it is up to the patient's doctor to authorize additional PT sessions. Patient has to closely coordinate with her doctor to get PT help. To know how many PT sessions you have left for the year fastest way is get in touch directly with your health insurance carrier.

Nancy Mendoza

1/5

The worst place I ever been. It didn't seem clean from the beginning but I told myself I can do this but at the end of my visit when I was getting dress I noticed there was blood on my pillow case and it wasn't from me. Felt suvk yo my stomach and mentioned it to the owner and his response was maybe the staff forgot to change the pillow case. I will never go back to this place

Bajwas

5/5

This is a very able and amazing pt place. Dave has a very good crew working diligently on patients. I am very impressed. Without naming other places, I would recommend this place.